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Elevator Failure Response Plan

Elevators are one of the safest modes of transportation in existence. However, they are mechanical and do occasionally malfunction.

What to do if you are in an elevator emergency:

  • Press the "Emergency" button located on the control panel inside the cab
  • DO NOT try to force the elevator doors open

Push the "Emergency Phone" button located inside the phone compartment in the cab. This action will automatically connect you to the monitoring company who will alert the Response Center, Building Engineer, Elevator Service Company and/or Property Manager. Assistance will arrive as soon as possible.